Shawn J.

Let me say I love the convenience of the hospital being in a great location. The staff is nice and always courteous. There are a few things that keep me from giving it a 5 star rating. They are not the best about returning calls about your pet. We also experienced having to give our dog two rounds of a vaccine and the only thing I got about their mistake was an I'm sorry, however they got paid twice from us for the vaccine. Was very upset about that. And lastly our experience with the boarding service would frustrate the most patient person. It takes 30 minutes to check your dog in and then 30 minutes to check them out for boarding... goodness it's longer than picking your child up from daycare. That has got to be streamlined in some way. I know they care but goodness.

The receptionist from up north.... love her!